Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

30-Day Return Window

You have 30 days from the date of delivery to return most items. Items must be in their original condition, unused, and in original packaging.

Eligible Items for Return

• Items in original, unused condition
• Items with all tags and packaging intact
• Items purchased within the last 30 days
• Items that are not personalized or custom-made

Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made products
• Perishable goods
• Intimate or sanitary goods
• Items on clearance or final sale
• Gift cards

How to Return an Item

1. Contact Us: Email our support team or use our contact form with your order number
2. Receive Authorization: We'll send you a return authorization and prepaid shipping label
3. Pack Your Item: Securely package the item in its original packaging
4. Ship It Back: Attach the prepaid label and drop off at any carrier location
5. Get Your Refund: Once we receive and inspect the item, we'll process your refund

Refund Processing

Refunds are processed within 5-7 business days after we receive your returned item. The refund will be credited to your original payment method.

Exchanges

We accept exchanges for different sizes or colors of the same item. Contact us to arrange an exchange, and we'll expedite the process.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos. We'll arrange for a replacement or full refund at no additional cost to you.

Return Shipping Costs

• Our Mistake: FREE return shipping for wrong or defective items
• Change of Mind: $10 return shipping fee deducted from refund
• Exchanges: FREE shipping for exchanges